Last updated on 8 September 2025
1. Information We Collect
1.1 Personal Information
We may collect personal information, such as your name, email address, and other contact details, when you voluntarily provide it to us, such as when you register for an account, subscribe to newsletters, or contact us through the website.1.2 Usage Information
We may collect information about your use of the website, including your IP address, browser type, device information, and the pages you visit. This information helps us analyse trends, administer the site, and improve user experience.
2. Information We Collect
We may collect:
Directly from you: name, email, company, billing details, communications.
Automatically: IP address, browser/device information, usage logs, cookie preferences.
Through services: account activity, consent events, support tickets, and telemetry.
From third-party providers: analytics, marketing, or payment services.
We do not intentionally collect sensitive categories of data (as defined in GDPR Article 9).
3. How We Use Your Information
We process your personal data to:
Provide, secure, and improve our services.
Manage accounts, billing, and support.
Send transactional and, with consent, marketing communications.
Conduct analytics, research, and fraud/security prevention.
Fulfil legal and compliance obligations.
Legal bases (GDPR): consent, contract necessity, legitimate interests (such as for security monitoring, fraud prevention, and service improvement), and legal obligations.
4. Cookies & Tracking
We use cookies and similar technologies to:
Enable core functionality (essential).
Measure usage and improve services (analytics).
Deliver relevant communications (marketing, where consented).
You can manage cookies through your browser or by clicking on our consent banner.
5. Sharing Your Information
We may share data with:
Service providers (e.g., AWS, Stripe, analytics tools).
Legal authorities, when required.
Affiliates or successors in case of corporate transactions.
We never sell personal data.
6. International Transfers
Data may be processed in the EU, the US, or globally via our CDN. Safeguards include:
EU Standard Contractual Clauses (2021/914).
UK International Data Transfer Addendum.
Swiss Addendum to SCCs.
EU–US Data Privacy Framework (where applicable).
7. Retention
We retain data only as long as necessary:
Account/customer data: for the duration of the contract plus statutory periods.
Marketing data: until you withdraw consent.
Backups: overwritten within ~90 days unless required by law.
8. Your Rights
Depending on your jurisdiction, you may:
Access, correct, delete, or export your personal data.
Restrict or object to processing.
Withdraw consent at any time.
File a complaint with a supervisory authority (e.g., Irish DPC, your local authority, or CCPA regulator in California).
Contact: privacy@getprivaro.com
8.1. US State Law Rights
If you are a resident of a U.S. state with applicable privacy laws (e.g., California, Colorado, Virginia), you may also have:
Right to Know: what data we collect, its sources, purposes, and disclosures.
Right to Opt-Out of Sale/Sharing: We do not sell or share your personal data for cross-context behavioural advertising.
Right to Limit Use of Sensitive Information: We do not intentionally collect sensitive personal information.
Right to Non-Discrimination: You will not be discriminated against for exercising privacy rights.
9. Security
We apply strong technical and organisational measures, including:
Encryption in transit and at rest.
Least-privilege access and MFA.
Vulnerability testing, logging, and monitoring.
Incident response processes.
10. Children’s Privacy
Our services are B2B and not directed at individuals under the age of 16. We do not knowingly collect personal data from children.
11. Changes
We reserve the right to update this Privacy Policy from time to time. The revised version will be indicated by an updated “Effective Date” and posted on our site. For material changes, we may also notify you through your account or via email.
12. Contact
Privacy inquiries: privacy@getprivaro.com